About
Our History
Impact Parts was originally a small warehouse located in Beltsville, Maryland and several years later moved to a bigger warehouse in 2001 in Hyattsville, Maryland. That is our current location. In 2018, Impact Parts changed management and several upgrades were implemented in processes and the point-of-sale system. As a result, we have expanded our delivery sector to the Baltimore area, and it has been stable since. Today we are still working on making improvements in structure and logistics, and expanding to Virginia is in our plans for the near future.
Our Demographics
We are proud to say that we serve a culturally diverse range of customers in the DMV and that the multicultural demographics in our workplace have allowed us to establish excellent relationships with our customers and our providers over the years. Additionally, in an industry that is male dominant we also count on a team of customer service professionals that are all females and fully bilingual in Spanish and English. As a result, our Hispanic range of customers has increased over the years as well. We believe that diversity comes not only from a variety of cultures and genders, but all the diverse skills any individual brings from acquired personal experience, talents, and personalities. All these factors increase innovation and creativity in our company and as a result our adaptability to markets and profit margins are greater as well.